Privacy Policy

Effective date: October 26, 2026

GEORGETOWN ALLURE LLC, doing business as Georgetown Allure Medical Spa (“Georgetown Allure,” “we,” “us” or “our”), operates https://georgetownallure.com/. This policy explains how we handle personal information collected through our website, inquiries, appointment requests, online purchases and messaging program. Our address is 1145 19th Street NW, Suite 777, Washington, DC 20036.

Information you provide

We collect information you choose to provide, such as your name, email address, phone number, appointment preferences, inquiry details, purchase information and communication choices. When you book through Zenoti, shop through our Shopify store, or use a financing provider, those services also collect information through their own interfaces and applicable notices.

Please use the appropriate intake or clinical process for medical history, treatment photos and other sensitive treatment information. General website forms, ordinary email, chat and SMS are not intended for emergencies or submission of detailed medical records. Do not submit payment-card information through a general inquiry form.

Technical information and cookies

Website tools may collect technical information such as IP address, browser and device details, pages viewed, referral source and interaction information. Cookies and similar technologies support site operation, security, embedded features, analytics and advertising measurement where those tools are enabled.

You can use your browser settings to control cookies. Blocking cookies may affect website functions. Your cookie choices are separate from your choices to receive SMS or email. We will request additional consent where applicable law requires it.

How we use information

We use information to respond to inquiries, arrange and manage appointments, provide requested services, process purchases, maintain records, support customers, protect our systems and meet applicable obligations. We use communication choices to determine which subscriptions you receive. Marketing texts require your separate opt-in; submitting an inquiry or giving us a phone number does not by itself enroll you in promotional texts.

Where permitted, we use approved technical information to understand website performance and measure marketing. A website privacy notice or cookie selection does not replace any separate authorization required for use or disclosure of protected health information.

Medical records and images

Treatment-related records may be governed by separate notices, consents and applicable health privacy laws. This website policy does not replace those documents or authorize a medical procedure. Permission for public use of treatment photos, video, testimonials or other identifiable patient material is obtained separately where required; it is not included in website or SMS consent.

Service providers and other disclosures

We use service providers for functions such as website hosting, booking, online commerce, payment processing, customer support and communications. Zenoti supports booking and related guest workflows, Shopify supports our online store, and GoHighLevel supports lead and messaging workflows where configured. We provide information needed for the applicable service, subject to appropriate restrictions and applicable law. Other providers may apply to a specific transaction or feature.

We may disclose information when required by law, to respond to lawful requests, to protect rights or safety, or in connection with a business transaction subject to applicable protections. These general provisions do not permit sale or transfer of SMS consent for another business’s marketing.

Mobile information and SMS consent

Mobile information will not be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Providers supporting delivery and customer service may process information on our behalf for those support functions, subject to appropriate restrictions; they are not authorized to use your mobile information or consent for their own marketing.

Your communication choices

You may choose marketing SMS, appointment SMS, both or neither where those options are offered. Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe or HELP for assistance, or contact info@georgetownallure.com or 202-980-1798. After an SMS opt-out, we may send a single confirmation of your request. Further subscription texts require a valid new opt-in. You can unsubscribe from promotional email through the link in that email.

Declining promotional texts does not prevent a purchase or booking. We may still respond through a channel you requested or send communications permitted or required by applicable law. See our Terms and Conditions for the SMS program details.

Retention and security

We retain information for the purposes described here and for applicable recordkeeping, consent evidence, dispute, security and legal obligations. Retention depends on the record type and applicable requirements. Requests to delete information may be limited by obligations to retain medical, transaction or other records. We use safeguards appropriate to the information and its use; no website, electronic transmission or storage system can be guaranteed completely secure.

Privacy requests and children

Contact info@georgetownallure.com to ask about access, correction, deletion or other privacy rights available under applicable law. We may need to verify your identity and will address requests subject to applicable exceptions. Our general website is not directed to children under 13. If you believe a child has provided personal information through it, contact us so we can review and address the information appropriately.

Other sites and policy updates

Links to third-party services may take you to sites governed by their own privacy notices. We may update this policy and will show the current effective date. Additional notice or consent will be provided when required. Changes to this notice do not retroactively create marketing permission.

Privacy contact: Georgetown Allure Medical Spa, 1145 19th Street NW, Suite 777, Washington, DC 20036. Email info@georgetownallure.com. Phone 202-980-1798.